Please note our cancellation policy of a $13 fee within 12 hours of appointment or class, or 50% of appointment fee for no shows. You can fix this up the next time you are in the studio, or bank transfer to the account details on your emailed invoice.
The sale of a class pass and/or rehabilitation pack is final and valid for 4 months from time of purchase. Pear Exercise Physiology does not offer any refunds, transfers, suspensions or extensions on class packs, except in cases of illness, injury, birth & recovery, or surgery. In these health circumstances Pear Exercise Physiology will suspend the class pass/ rehabilitation pack until a time when you are able to return to exercise.
We do not provide refunds for class passes due to change of mind, user error, change of address, unsuitability or any other reason.
Gift vouchers purchased from Pear Exercise Physiology are limited to the current dollar value , or service held on the voucher and are not redeemable for cash. Left over credit from gift voucher will remain on clients profile to be used towards other services.
Parent Waiver and Release of Liability for Minors which states that children can be involved in exercise physiology, remedial massage and physiotherapy appointments & supervised small group classes, but their safety & responsibility lies with you as their parent/guardian.
Our Accredited Exercise Physiologists, Remedial Massage Therapists & Physiotherapists will assist where we can with childminding, however our primary role is to teach the class, and provide supervised exercise programming and therapies.
Parent Waiver & Release of Liability for Minors
With the growth in our Mums & Bubs classes, and in Mums bringing their children along to appointments, we have taken the following actions to help protect both our studio, and your littles ones, in getting involved in the classes & appointments at Pear!
To protect children with allergies to eggs, peanuts and similar nut products, Pear Exercise Physiology has a policy that no food or products containing eggs or nuts should be brought into the studio - such as:
i. eggs or egg shells ii. egg cartons for craft iii. peanuts, brazil nuts, cashew nuts, hazelnuts, almonds, pecan nuts iv. any other type of tree or ground nuts, peanut oil or other nut based oil or cooking product, peanut or any nut sauce, peanut butter, hazelnut spread, marzipan v. any other food which contains nuts such as chocolates, sweets, lollies, nougat, ice creams, cakes, biscuits, bread, drinks, satays, pre-prepared Asian or vegetarian foods vi. foods with spices and seeds such as mustard, poppy, wheat and sesame seeds.
We also have a Parent Waiver and Release of Liability for Minors for you to sign, which states that children can be involved in small group classes & appointments, but their safety & responsibility lies with you as their parent/guardian. Our team will assist where we can with childminding, however our primary role is to teach the class, provide therapeutic services & supervised exercise programming.
Thank you in advance for your co-operation and understanding with our policies.
Pear Exercise Physiology is a women's health clinic offering exercise physiology, physiotherapy, remedial massage and small group strength and pilates classes located on Brisbane Northside. We are child friendly, have easy parking and private health rebates available. address: 6/52 Jeffcott Street, Wavell Heights, 4012 call: 0478 116 700 email: firstname.lastname@example.org